If you’ve decided to install a deck and you care about the results, ask questions first to be sure your decking material suits your needs and that trustworthy decking professionals are building your deck.

If you do some research first, you will be more informed when you get your quotes for decking supply and install.

Questions to ask your decking supplier

1.      What decking material options can you provide?

Ask if they supply both timber and composite decking; many suppliers cater for only one specific material.

2.      Do you offer material warranties?

Ask what sort of guarantee they can offer you on the decking material. Remember that this will be different between wood and composite depending on what they choose to supply.

3.      What kind of fasteners do you recommend?

Many suppliers recommend certain methods or products for the structure and fastening of your deck material. Usually, these are advantageous to the installer. Klevaklip is used for quick and easy installation of Trex composite while hardwood generally requires stainless steel screws.

4.      Does it come in different colours?

If you have a particular material in mind, ask what range of colours they carry and how long it would take them to order a specific one in. There are many different hardwood species, and composite also has a wide range of natural colours.

5.      How hard-wearing is the material?

Ask if they have Australian fire-ratings and slip-testing results for the materials and don’t be afraid to ask what the test results mean; the material must be a good fit for your needs. Composites and wood will perform differently in specific areas such as around a pool.

6.      Does it clean easily?

Find out whether the material will suit your lifestyle. Different materials have benefits depending on how you plan to use them for your deck surface.

7.      Are samples available?

Many suppliers make samples available, so you can take them home for visual comparisons in-situ and find the perfect match.  Decking colours often look different in the showroom or gallery compared to the lighting in your own home.

8.      If there are any problems, who do I call?

If your products come from an unregulated overseas country and you have an issue with your decking, the manufacturer will sometimes deny the complaint from the distributor, who is free from recompense. Choose a supplier who will cover any decking problems that may arise.

9.      What is the waste factor of the decking?

A higher waste factor means you will have to buy more material to install your entire deck. The product with lower waste percentage would likely be a higher quality product and may be more affordable overall. Ideally, suppliers should remove the waste so you get good quality pieces for installation.

10.      What is the average length of the deck boards?

The longer the decking boards, the better the deck looks in large spaces. Timber decking is usually sold in random lengths (mainly shorts these days) as it is tough to get in long lengths unless it is engineered and finger-jointed. A process where short pieces are glued together in one long piece.

Merbau is a particular favourite for this process. It does produce longer lengths, but you will see a lot of joins. Composite on the other hand is available in regular lengths of up to 6.1m.

11.      Do you warrant work done by installers?

If the supplier and installer aren’t under the same umbrella, it’s important to now know who to speak to if there are any issues with the material or installation.

12.      What grade is the decking?

Timber has different grades of materials and composite is into its 3rd generation. Ask your supplier what they carry.

13.      Will you send an estimator to quote me for how much decking will be required?

Before you speak to a decking installer, you should have a good idea about whether you want to use composite or timber; they then will help you finalise your plans and give you a quote based on any recommendations they may have.

Questions to ask your decking installer

1.      Are you licensed and insured?

Anyone can build in WA if the project is under $20,000. That’s why there are so many ‘cowboys’ in the industry, anyone can pick up a hammer and say they are a professional decking installer. Ask if they have a license or if they are insured.

2.      How long have you been in business?

Experience is necessary; ask how long they’ve been building and how long they have been dealing with your specific material.

3.      Do you offer a warranty?

Ask up front what is required to maintain your warranties, what sort of service guarantee they offer, and the appropriate steps if an issue should occur.

4.      What are the steps needed for council approval and can you take care of it for us?

Your deck pro may not be able to complete the council approval process for you, but they should know about any licenses your project will require.

5.      Can you provide us with references of your previous work?

Ask to see testimonials or pictures online of recent projects; some will happily let you call a homeowner to ask about the installation and service.

6.      Will you give us a detailed quote that includes all materials and labour costs?

There are cheaper installers out there who will cut corners and often there is no way of knowing you have a reasonable quote unless you have more than one.

Decking Perth offers three decking quotes from our exclusive list of handpicked Deck Pros.

7.      When can you start work and how long will the project take to complete?

If an installer is organised, they should be able to give you a rough timeline of when your project will be finished.

8.      Will you work with the decking material I choose?

Some carpenters prefer to work with a specific material that they know how to produce great results with. If they are not comfortable or inexperienced with using a different material, you may need to seek a different professional to complete your project.

Final Word

Your initial quotes may not reflect the final cost of your deck; the installer will want to inspect your site before they give you a definitive quote. Conscientious decking professionals will tell you everything you need to know, even if the price is higher than the initial quote.

Choosing the right people to work with for your deck project is essential, as it will affect the ultimate enjoyment you’ll get from your deck.

Decking Perth offers three quotes from our exclusive list of handpicked Deck Pros. Contact us today.

Get A Quote

Whether you know what decking you want, or you’d like a quote on a variety of products, talk to Decking Perth. We offer competitive prices on all products and accessories which are sourced from local and international suppliers.

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VISIT SHOWROOM

If you’d like to see and feel your decking before you buy, come and visit our showroom in Balcatta. We have displays of timber decking and composite timber that you can walk on to get a real feel of how your decking will look.

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We provide every product you’ll need to install your deck. From the smallest accessory to decking frames to pre-oiled timber boards.

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We carefully select our timber suppliers and work with world-leading composite decking brands to ensure you get a quality product.

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We’ll help you get three free quotes from certified decking installers. Complete peace of mind knowing you’ll get the quality installation you expect.

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Our customers say

We couldn't be more pleased with the result of our new decking built by Dean and his team from Allstyle Build using composite decking sourced from Decking Perth. Dean's customer service and attention to detail was really appreciated and his pricing was value for money given the excellent result. Wouldn't hesitate recommending both Allstyle Build and Decking Perth's products for any decking project.
Paul Hamersley
Paul Hamersley
11:43 24 Mar 22
Ive just had my new composite deck supplied by Decking Perth. The whole process was so easy and professional. James and Eric from JLA Carpentry did a fantastic job doing the installation. The workmanship is top class. Highly recommended.
Steve Blight
Steve Blight
04:46 09 Mar 22
I had no idea where to start when it came to getting decking installed. I was so pleased when I found Decking Perth because they did all the tricky stuff for me - all I had to do was tell them what I was after and what colour and they did the rest. The contractor I ended up choosing to do the instal was fantastic. Couldn't be happier with my new deck! So thank you!
Kealy Hardman
Kealy Hardman
08:12 19 Feb 22
We had our front entrance decking replaced with the composite product - Spanish Saffron colour - and am super happy with the outcome. The service and advice/options provided by Perth Decking was very professional and Eric and his team did a fantastic really great job.Recommend Perth Decking and their teams without any hesitation.
Nico Spangenberg
Nico Spangenberg
10:35 13 Feb 22
Mazlin Junid
Mazlin Junid
03:04 09 Feb 22
Highly recommend Decking Perth. They were super helpful from the initial shop visit to the many questions and queries I had, right through to the installation by the fantastic Jake. Cannot fault.
anna wingell
anna wingell
09:35 17 Jan 22
Fantastic experience from start to finish. Ashleigh at Decking Perth was very helpful and the installers Michael and Liam from Lesgo Construction were reliable, friendly, on time and did a quality job. Nothing was to much trouble and I would definitely use them again..
Rod Wright
Rod Wright
10:40 13 Dec 21
Great service and product
Ryan C
Ryan C
05:12 13 Oct 21
Decking Perth provide great advice for novice deck buyers by showing you a wide range of products underpinned by knowledge and a conduit to deck builders. A couple of days after we visited Decking Perth one of their preferred contractors provided a very competitive quotation and we engaged AllStyle Carpentry. Decking Perth supplied all materials as they are a One Stop Shop for the contractor. The Modwood Xtteme deck looks fantastic and we could not be happier with it. Thank you Decking Perth as your business supported our thinking and your advice saw the planning come together and we now have a lovely deck.Phill Cribb
Phill CRIBB
Phill CRIBB
10:14 21 Apr 21
Could not recommend Deck Perth more. I had a small area at the front of my house which needed Composite decking supplied and installed. Visited their shop for ideas, then they organised a contractor to attend for a quote to install. All done within 2.5 weeks and over the moon with the end result at a reasonable price, thanks again
Owen Taylor
Owen Taylor
04:01 08 May 20
I contacted Decking Perth regarding an extension to our current Trex Deck. They took my details and within 4 hours I had been contacted by 2 decking installers and both had attended and quoted within 3 days. Jamie from Elite Decking had the job completed the following week! Lovely team, quiet, clean and tidy workers, on time and on budget, attention to detail exceptional. You cannot tell the difference between the 5 year old deck and the new extension. Highly recommend Elite Decking and Decking Perth.
Louise Bray
Louise Bray
06:27 28 Jan 20
I had some Trex (tiki torch colour) decking installed just before Christmas 2019. Jamie was great to deal with and did a great job installing the product. He and Phil were also very helpful in choosing the best product. Thanks guys! I have no problems recommending Decking Perth to others.
Peter Coulson
Peter Coulson
23:30 05 Jan 20
Great service, professional products.And easy to deal with
Dean Bumbak
Dean Bumbak
19:02 04 Dec 19
As an ordinary DIY supported by a Team of Rockstars to achieve a tremendous result and nothing was too much trouble Cristian and Cassandra.
Aaron Henley-Martin
Aaron Henley-Martin
07:36 22 Nov 19
We were seeking a good quality decking oil for our garden landscaping and out-door shower project. We found the reviews on-line for Cutek Extreme Clear wood preserver were very good and suited us as it is absorbed by the timber thereby ensuring greater life expectancy and a great grain enhancer. In addition re-coating every 18mths to 2yrs appealed as the timber only requires a high pressure wash and a dry off period before re-coating. No sanding required. We chose a New Bronzetone tinter to deepen and enrich the merbau timber grain for an excellent aesthetic finish. Next Project the pool deck!
Chris Pallett
Chris Pallett
04:13 08 Nov 19
Marty Brausch
Marty Brausch
08:47 29 Jul 19
I contacted Decking Perth to see about getting my small courtyard sorted. Cassandra recommended 2 companies to install Trex decking. Marty and his team did a great job. I'm really pleased with the results.
Belinda G
Belinda G
03:34 13 May 19
I use Decking Perth as timber and composite decking supplier, and have dealt with Adrian for years. The team are passionate and strive for innovation, always presenting the latest products to benefit the end user. I'm grateful for their knowledge and desire to see the best fit for purpose product for both client and contractor alike.
Matt Libardi
Matt Libardi
12:47 15 Apr 19
I contacted Decking Perth to get my alfresco area upgrade to latest trex decking. She recommended two subbies however I choose one subiie who is Easy Deck. It was highly impressive to note the way specially Casandra how she provided total service package including resource, material and also best economical options. This is the best customer service i ever had experienced. follow up on work progress, quality control etc are other events Cassendra followed up with customer. it was very impressive work indeed by Easy Deck and Decking Perth.
Great job at a fair price. Thanks Joe!
Steve Collins
Steve Collins
04:25 20 Aug 18
Aaron East Landscape Designs used Trex decking and did an absolutely awesome job. Very professional. Would highly recommend them for decking and landscaping
Kelly Berry
Kelly Berry
03:27 01 May 18
21m2 of decking needed around pool area. Decking Perth provided an easy service to get the job done quickly and at a very good price. Installation contractors were switched on and provided smart options to get around a couple of problem areas. Cannot fault the installation, it is fantastic and sets off the pool area fantastically.Can highly recommend Decking Perth to anyone.
Tim Waldby
Tim Waldby
13:47 05 Oct 17
Sharon Moieni
Sharon Moieni
06:14 26 Sep 17
Made the quoting process very simple and easy and checked in regularly to make sure that we were happy with the process and the finished job.
Samantha Stenersen
Samantha Stenersen
02:06 15 Sep 17
Adrian and the team were extremely pleasant to deal with and provided friendly and informative service throughout the sales process. A thoroughly positive experience from start to finish and the Trex products we purchased look outstanding.
Jon G
Jon G
07:06 12 Sep 17
The service provided by Adrian at Decking Perth was exceptional in helping us select our decking and providing advice regarding the laying. The Torona Brown Trex decking looks great. Neville
Neville Jones
Neville Jones
04:58 06 Sep 17
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